Client Field Technical Services Senior Analyst - Dell (Waco, TX)
Role Responsibilities Supports, installs, and maintains personal computers, local area networks, server hardware, operating systems, software, and related IT sanctioned peripherals Installs and supports both hardware and software components for user group Performs preventive maintenance, test and repair of equipment Evaluates system configuration and software to ensure effective use of hardware resources Addresses and resolves hardware, software and customer issues Engages users to determine their potential future business requirements Requirements 6-8 years of relevant experience or equivalent combination of education and work experience Strong ability to develop business relationships and communicate effectively with the user community Strong troubleshooting skills A
Certification a must Good understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment Applies good knowledge of processes and resources required to perform analytical and technical tasks on PC systems Local travel to client sites Applies good understanding of customer service techniques as required to address PC Preferences MCP, MCSE, CNE or Network
certification is a plus Company Description Why work with us? Life at Dell means collaborating with dedicated professionals with a passion for technology.
When we see something that could be improved, we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationships.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
Our team members health and wellness is our priority as well as rewarding them for their hard work.
To learn more about our commitment to Diversity & Inclusion, visit:
Equal Employment Opportunity Policy Statement Job:
Product Services - Client Field Technical Services Schedule:
Full-time Shift:
Variable Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Certification a must Good understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment Applies good knowledge of processes and resources required to perform analytical and technical tasks on PC systems Local travel to client sites Applies good understanding of customer service techniques as required to address PC Preferences MCP, MCSE, CNE or Network
certification is a plus Company Description Why work with us? Life at Dell means collaborating with dedicated professionals with a passion for technology.
When we see something that could be improved, we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationships.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
Our team members health and wellness is our priority as well as rewarding them for their hard work.
To learn more about our commitment to Diversity & Inclusion, visit:
Equal Employment Opportunity Policy Statement Job:
Product Services - Client Field Technical Services Schedule:
Full-time Shift:
Variable Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
