Customer Service Representative
Foamtec International Co.
Foamtec International Co.
Waco, TX Waco, TX Full-time Full-time Estimated:
$27.
5K - $34.
9K a year Estimated:
$27.
5K - $34.
9K a year 22 hours ago 22 hours ago 22 hours ago Sales Customer Service Representative Friendly energetic and self-motivate individual for a Customer Service and Inside Sales Representative position.
Requirements:
The candidate must be well organized, able to multi-task and be a team player.
Have professional written and verbal communication skills.
The ability to problem-solve.
Intermediate computer and proficient typing skills are a must.
Job Title:
Inside Sales and Customer Service for Consumer Products Hours:
8am - 5pm Reports To:
Vice President, Operations Summary of Duties:
Under minimal supervision, answer incoming customer service calls.
Order entry and order acknowledgement.
Provide support for international factory and outside sales representatives.
WORK PERFORMED:
1.
Customer Service Calls / Inquires Product availability Prices Order shipment conformation.
Modifications to existing orders 2.
Customer Complaints Complete customer complaint form.
Work with the appropriate departments to resolve the complaint.
Follow-up with customer with resolution 3.
Processing of Customer Orders Order Entry daily of incoming customers orders Price verification Releasing Orders to Warehouse Processing Credit Card Orders Fax or emailing of order conformations Printing Pick List from SB1 Coordinating with shipping personnel on out going shipments 4.
Reporting File and keep order records of transactions Assist in maintaining database information Open /Back Order Report, once weekly 5.
Other Duties and Responsibilities Provide written customer quotes as necessary Perform other duties, projects as assigned by the operations manager.
Assist co-workers as necessary in related job responsibilities.
Communication and intervention with overseas facilities, written and verbal as necessary.
Assist in Physical Inventory Count annually Education /
Experience:
Any combination of education and experience that provides the required skill and knowledge for successful performance of assigned tasks.
Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Foamtec International Co.
Waco, TX Waco, TX Full-time Full-time Estimated:
$27.
5K - $34.
9K a year Estimated:
$27.
5K - $34.
9K a year 22 hours ago 22 hours ago 22 hours ago Sales Customer Service Representative Friendly energetic and self-motivate individual for a Customer Service and Inside Sales Representative position.
Requirements:
The candidate must be well organized, able to multi-task and be a team player.
Have professional written and verbal communication skills.
The ability to problem-solve.
Intermediate computer and proficient typing skills are a must.
Job Title:
Inside Sales and Customer Service for Consumer Products Hours:
8am - 5pm Reports To:
Vice President, Operations Summary of Duties:
Under minimal supervision, answer incoming customer service calls.
Order entry and order acknowledgement.
Provide support for international factory and outside sales representatives.
WORK PERFORMED:
1.
Customer Service Calls / Inquires Product availability Prices Order shipment conformation.
Modifications to existing orders 2.
Customer Complaints Complete customer complaint form.
Work with the appropriate departments to resolve the complaint.
Follow-up with customer with resolution 3.
Processing of Customer Orders Order Entry daily of incoming customers orders Price verification Releasing Orders to Warehouse Processing Credit Card Orders Fax or emailing of order conformations Printing Pick List from SB1 Coordinating with shipping personnel on out going shipments 4.
Reporting File and keep order records of transactions Assist in maintaining database information Open /Back Order Report, once weekly 5.
Other Duties and Responsibilities Provide written customer quotes as necessary Perform other duties, projects as assigned by the operations manager.
Assist co-workers as necessary in related job responsibilities.
Communication and intervention with overseas facilities, written and verbal as necessary.
Assist in Physical Inventory Count annually Education /
Experience:
Any combination of education and experience that provides the required skill and knowledge for successful performance of assigned tasks.
Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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