Section 8 Administrative Coordinator (Asst to the Director of Section 8)
Waco Housing Authority & Affiliates Waco Housing Authority & Affiliates Waco, TX Waco, TX Full-time Full-time $19.
25 an hour $19.
25 an hour Title:
Administrative Coordinator (Assistant to the Director of Section 8) Supervisor:
Director of Section 8 EXEMPT Duties and Responsibilities Provide administrative support directly to the Director of Section 8 to help ensure the efficient operation of the department.
Will assist other employees as directed by the Director of Section 8.
Assists in the planning, organizing, coordinating, and directing efforts to provide low- income housing through the Section 8 Program.
Screen all incoming calls to the Director of Section 8, answer general questions, assist in counseling and resolving problems between landlords and tenants.
Manage and route calls appropriately throughout the department.
Distribute incoming mail and other duties regularly associated with office management.
Assist in compiling statistical data, prepares reports to include weekly, monthly reports relating to the Section 8 program and inputs information into the computer.
Assist Director with the review/processing of damage claims based on inspection of units and negotiates fair payment on damage claims made by landlord.
Assist Director in compiling data for SEMAP.
Attending meetings via zoom with the Director and Community Partners - Continuum of Care agencies and various other agencies.
Assist in coordinating plans and programs with other Authority branches and maintains continuing liaison with community partners.
Assist and network with community service agencies for help on behalf of tenants.
Operate office machines such as computers, photo copier, and printers; perform light maintenance and troubleshooting.
Compose correspondences memo, letters, forms.
Performs special projects for the Director of the Section 8 Program Mediate problems between landlords and tenants Serves as liaison for all required appeals for terminations and provides correspondence between Hearing Officer and participant.
Responsible for ordering all Section 8 supplies and submitting any maintenance requests.
Performs other duties as assigned.
Qualifications and Knowledge:
High school graduate or GED.
Two years advanced education.
Two years general clerical/bookkeeping experience in housing/apartment management area, or an equivalent combination of education and experience.
Customer service skills Knowledge of HUD regulations and Authority policies procedures and practices pertaining to Section 8 programs.
Knowledge of general office practices and procedures, business English arithmetic, office practices and procedures and bookkeeping principles, practices, and techniques.
Skill in operating general office machines and computers.
Ability to establish and maintain effective working relationships with other employees, residents, owners, managers, and social service agencies.
Ability to communicate clearly both orally and in writing particularly with people from varied socioeconomic backgrounds.
Effective problem solver.
Bondability.
Valid Texas driver's license.
Eligibility for coverage under Authority fleet auto insurance.
Supervision Received and Given:
The employee receives assignments and instructions from the Director of Section 8 and Special Operations Manager in absence of Director of Section 8.
The employee plans and carries out work activities with minimal supervision and independently resolves problems that arise.
The employee receives specific instructions when complaints are brought to the attention of the supervisor; and then the employee for direction contacts the supervisor.
The employee's work is reviewed for conformity to organizational policies and attainment of objectives.
The employee has no supervisory responsibilities.
Guidelines The employee performs routine duties by following established HUD and Authority policies and procedures.
These guidelines cover most job-related situations, and the employee seldom is required to use independent judgment in making decisions.
If guidelines do not cover a situation, the employee normally consults the supervisor.
Guidelines are generally specific and clear.
Complexity The employee performs a variety of related tasks, which are mostly routine in nature.
Occasionally, the employee is required to exercise personal judgment in making decisions in accomplishing assignments.
Non-routine situations are usually referred to the supervisor for resolution.
Scope and Effect The employee's work affects applicants, resident families, owners, managers, agents, social service agencies and other Authority personnel.
The employee's efforts enhance the Authority's continuing efforts to provide adequate leased housing to low-income families on a timely basis and at reasonable rates.
Personal Contacts The employee has contact with other Authority employees, applicants, landlord and community organizations.
The purpose of such contacts is to obtain information and documentation needed by the Authority for housing families.
The primary purpose of contacts is to gain, clarify, or give information; plan, coordinate, and advise on work efforts; motivate, influence, or direct persons or groups; and to justify defend, negotiate, or resolve controversial matters or issues.
Physical Demands Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
Work Environment Work is principally sedentary, but may involve some physical exertion, such as kneeling and crouching to obtain files, eyestrain from working with computers and other office equipment.
Work involves the normal risks or discomforts associated with an office environment but is usually in an area that is adequately heated, lighted, and ventilated.
Required Certifications Completion of one year of employment Customer Service Certification, HCV Certification and other training as deemed necessary by the Director of Section 8.
Job Type:
Full-time Pay:
$19.
25 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
10 hour shift Day shift Ability to commute/relocate:
Waco, TX 76710:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
25 an hour $19.
25 an hour Title:
Administrative Coordinator (Assistant to the Director of Section 8) Supervisor:
Director of Section 8 EXEMPT Duties and Responsibilities Provide administrative support directly to the Director of Section 8 to help ensure the efficient operation of the department.
Will assist other employees as directed by the Director of Section 8.
Assists in the planning, organizing, coordinating, and directing efforts to provide low- income housing through the Section 8 Program.
Screen all incoming calls to the Director of Section 8, answer general questions, assist in counseling and resolving problems between landlords and tenants.
Manage and route calls appropriately throughout the department.
Distribute incoming mail and other duties regularly associated with office management.
Assist in compiling statistical data, prepares reports to include weekly, monthly reports relating to the Section 8 program and inputs information into the computer.
Assist Director with the review/processing of damage claims based on inspection of units and negotiates fair payment on damage claims made by landlord.
Assist Director in compiling data for SEMAP.
Attending meetings via zoom with the Director and Community Partners - Continuum of Care agencies and various other agencies.
Assist in coordinating plans and programs with other Authority branches and maintains continuing liaison with community partners.
Assist and network with community service agencies for help on behalf of tenants.
Operate office machines such as computers, photo copier, and printers; perform light maintenance and troubleshooting.
Compose correspondences memo, letters, forms.
Performs special projects for the Director of the Section 8 Program Mediate problems between landlords and tenants Serves as liaison for all required appeals for terminations and provides correspondence between Hearing Officer and participant.
Responsible for ordering all Section 8 supplies and submitting any maintenance requests.
Performs other duties as assigned.
Qualifications and Knowledge:
High school graduate or GED.
Two years advanced education.
Two years general clerical/bookkeeping experience in housing/apartment management area, or an equivalent combination of education and experience.
Customer service skills Knowledge of HUD regulations and Authority policies procedures and practices pertaining to Section 8 programs.
Knowledge of general office practices and procedures, business English arithmetic, office practices and procedures and bookkeeping principles, practices, and techniques.
Skill in operating general office machines and computers.
Ability to establish and maintain effective working relationships with other employees, residents, owners, managers, and social service agencies.
Ability to communicate clearly both orally and in writing particularly with people from varied socioeconomic backgrounds.
Effective problem solver.
Bondability.
Valid Texas driver's license.
Eligibility for coverage under Authority fleet auto insurance.
Supervision Received and Given:
The employee receives assignments and instructions from the Director of Section 8 and Special Operations Manager in absence of Director of Section 8.
The employee plans and carries out work activities with minimal supervision and independently resolves problems that arise.
The employee receives specific instructions when complaints are brought to the attention of the supervisor; and then the employee for direction contacts the supervisor.
The employee's work is reviewed for conformity to organizational policies and attainment of objectives.
The employee has no supervisory responsibilities.
Guidelines The employee performs routine duties by following established HUD and Authority policies and procedures.
These guidelines cover most job-related situations, and the employee seldom is required to use independent judgment in making decisions.
If guidelines do not cover a situation, the employee normally consults the supervisor.
Guidelines are generally specific and clear.
Complexity The employee performs a variety of related tasks, which are mostly routine in nature.
Occasionally, the employee is required to exercise personal judgment in making decisions in accomplishing assignments.
Non-routine situations are usually referred to the supervisor for resolution.
Scope and Effect The employee's work affects applicants, resident families, owners, managers, agents, social service agencies and other Authority personnel.
The employee's efforts enhance the Authority's continuing efforts to provide adequate leased housing to low-income families on a timely basis and at reasonable rates.
Personal Contacts The employee has contact with other Authority employees, applicants, landlord and community organizations.
The purpose of such contacts is to obtain information and documentation needed by the Authority for housing families.
The primary purpose of contacts is to gain, clarify, or give information; plan, coordinate, and advise on work efforts; motivate, influence, or direct persons or groups; and to justify defend, negotiate, or resolve controversial matters or issues.
Physical Demands Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
Work Environment Work is principally sedentary, but may involve some physical exertion, such as kneeling and crouching to obtain files, eyestrain from working with computers and other office equipment.
Work involves the normal risks or discomforts associated with an office environment but is usually in an area that is adequately heated, lighted, and ventilated.
Required Certifications Completion of one year of employment Customer Service Certification, HCV Certification and other training as deemed necessary by the Director of Section 8.
Job Type:
Full-time Pay:
$19.
25 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
10 hour shift Day shift Ability to commute/relocate:
Waco, TX 76710:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
